We get letters...lots of letters...

http://bfwg.blogspot.com

I think you are going to have a pretty successful blog here Bob...My wife laughs at me whenever my blood pressure goes up and I get agitated at the poor service I received at the local store or when a delivery truck cuts me off the road...I often say I'm going straight home and shooting an email off to that company. I only actually did this once...it was to Starbucks...and in a few hours I got a personal response from the CEO of the company and within hours of that the district and regional managers both called me back and even offered to meet with my wife and I personally to discuss the bad service I received. Needless to say I am still a strong customer of Starbucks because I was blown away by their prompt response to me. Having said that your blog is a riot with funny letters written to people in your life that pissed you off. Like the folks that golfed ahead of you or the lady in the parking lot...I loved the blog. Well done...Keep the great letters going!